L2 Technical Support Engineer (Semi-Voice Process)

4 - 9 Years
Bengaluru

Job Description

Level 2 support personnel assist with common mid-level technical questions related to software set-up & questions, general device maintenance, and usage, as well as applying technical solutions to issues that have established resolution methods.

Level 2 technicians are more experienced and knowledgeable in technology areas, are capable of advanced technical troubleshooting and analysis methods. Technicians will be responsible for assisting training Level I personnel in solving basic technical problems as well as meeting both the customer and business needs.

Familiarity with SQL, APIs, IoT based GPS solutions is highly desirable. Being highly dynamic
is a must.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Technical Support Manager

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Any Specialization

Company Profile

Azuga Telematics Private Limited

Azuga is a global leader in the connected vehicle space serving commercial fleets, insurance
companies, governments, and automotive ecosystem suppliers. Azuga is backed by Sumeru
Equity Partners and Danlaw, Inc. a company with 34 years of experience in automotive
electronics.
We are headquartered in Silicon Valley, but all of our engineering and product management
is based in Bangalore.
Our IOT platform offers several products for different verticals: Enterprise fleets; Insurance
companies and Governments. Big Data is a core part of our technology offer. We have a
growing team and are looking for experts like you to join our team. Azuga Bangalore is one of
the largest IOT companies in India.
We have a global footprint with a strong presence in the US, spread across UK and Europe.
We are now penetrating the Indian and emerging markets of South Asia.
We are a team of highly trained and innovative developers and data scientists. We truly
believe that we have offered unprecedented freedom to develop and innovate, including
spinning off ideas into new companies and turning product managers and tech leads into
business unit heads of these new verticals and companies.
View Contact Details+

Recruiter Name:Thomas K

Contact Company:Azuga Telematics Private Limited

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